Abstract

Empowerment and the performance of the workers are associated with one another. Main purpose of this study is to identify the relationship between the factors influencing the outcome factors with that of the empowerment and the performance of the employees. Data for the study has been gathered from 110 banking and 115 healthcare workers with a total of 225 employees. Organizational culture, workplace relationships, employees’ perceptions over job and the views towards the organization are the predicting factors while the empowerment and the performance are the outcome variables used for the study. Such data are analysed using correlation and multiple regression analysis. The study found significant relationship among the predictors and the outcomes of empowerment and performance. Among the inducing factors, organizational culture is identified to be the most influencing factor of empowerment and workplace relationships is considered to be the most inducing construct of the work performance. It has also been identified that the banking professionals has more empowerment and performance on the job than the hospitality employees. Suggestions such as the altering the work schedule and providing to free medical facilities for the dependents of the hospitality employees for improving the empowerment and the work performance of the healthcare workers are provided.

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