Abstract

This study investigated the relationship between “profession” and personal values to explain the potential conflicts between various groups of construction stakeholders. In this study, personal values of three professional groups of project consultants including architects, engineers, and quantity surveyors were assessed through questionnaire survey in the Malaysian construction industry. Using comparative analysis, the personal value priorities and conflicts between these professional groups of stakeholders were identified. The research findings indicated dissimilar patterns of personal values which explain potential conflicts between the stakeholders with different professions in the Malaysian construction industry. Therefore, this research confirmed the predictor role of “profession” variable in explaining personal values although this relationship was an ambiguous issue in the extant literature. This research, through identifying the value priorities of different groups of construction stakeholders, provides better understanding of their different needs, expectations, and preferences which would help project managers to have better perception of the potential conflicts between these groups of construction stakeholders.

Highlights

  • Conflict between project stakeholders is known as one of the main factors endangering the outcomes of construction projects (Loosemore, Nguyen and Denis, 2000; Femi, 2014)

  • The particular interest of this study was to assess personal values based on different professions

  • This research assessed the role of demographic variable of “profession” in explaining personal values whereas there was a lack of knowledge in the general literature and in the context of the construction industry as well

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Summary

Introduction

Conflict between project stakeholders is known as one of the main factors endangering the outcomes of construction projects (Loosemore, Nguyen and Denis, 2000; Femi, 2014). A construction project is considered as an endeavour that must be successfully accomplished and it is the duty of construction stakeholders to accomplish this. It means, in a construction project, various groups of stakeholders with different needs, values, and expectations gather together to fulfil set goals and objectives (Cakmak and Cakmak, 2014). As long as there are differences in needs, preferences, values, and expectations among the construction stakeholders, conflicts are inevitable (Cakmak and Cakmak, 2014) and, as Gardezi, Shafiq and Khamidi (2013) state, the construction industry is well known for its high level of inter-personal conflicts.

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