Predicting Organizational Citizenship Behavior: The Role of Work-Related Self

Igor Knez,Daniel Hjärpe,Mari Bryngelsson

doi:10.1177/2158244019854834

Abstract

The aim was to investigate the links between work-related identification, conceptualized, and operationalized as the work-related self (WS), and the “good soldier syndrome” (organizational citizens...

Highlights

Our aim was to (a) theoretically suggest an individual personal memory framework for the workrelated identification and (b) empirically test the association between work-related self (WS) and organizational citizenship behavior (OCB)
In line with the three hypotheses/regression analyses, first, we report statistics for the general link between WS and OCB; second, we report the links between emotion and cognition components of WS and OCB; and, third, the links between emotion and cognition components of WS and each of the five OCB dimensions of altruism, conscientiousness, sportsmanship, courtesy, and civic virtue
Links Between Components of WS and OCB Dimensions. At this detailed level of analysis, the emotion component of WS was shown to be positively associated with OCB dimensions of altruism (R2 = .12), conscientiousness (R2 = .17), and strongest with civic virtue (R2 = .31)

Summary

Introduction

Our aim was to (a) theoretically suggest an individual personal (autobiographical) memory framework for the workrelated identification (operationalized as work-related self [WS]) and (b) empirically test the association between WS and organizational citizenship behavior (OCB). This was done because “OCBs are of considerable value to organizations as well as to individuals themselves” Define the phenomenon of OCB as a latent variable comprising five dimensions of altruism (“Is always ready to lend a helping hand to those around him or her”), conscientiousness (“Believes in giving an honest day’s work for an honest day’s pay”), sportsmanship (“Always finds right with what the organization is doing”), courtesy (“Is mindful of how his or her behavior affects other people’s jobs”), and civic virtue (“Attends functions that are not compulsory, but help the company image”)

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Conclusion