Predicting Nurses’ Burnout Based on Personality Traits, Work-family Conflict and Social Support in the COVID-19 Epidemic

Abstract

Background & Aims Considering the prevalence of COVID-19, the sensitivity of the nursing profession, and the harmful effects of job burnout on the quality of nursing care, the present study aims to investigate the role of personality traits, work-family conflicts, and social support in predicting job burnout of nurses during the COVID-19 pandemic. Materials & Methods This descriptive-analytical study with a cross-sectional design was conducted from August to September 2021, coinciding with the fifth wave of COVID-19 in Iran, on 130 nurses working in four hospitals in Ilam province, who were selected by a random sampling method. Data collection tools were a demographic form, Maslach burnout questionnaire, NEO personality inventory, Carlson's work-family conflict scale, and Zimet's multidimensional scale of perceived social support. The collected data were analyzed in SPSS software, version 26 using Pearson's correlation test and regression analysis. The significant level was set at 0.05. Results According to the results of regression analysis, the relationship of work-family conflict with job burnout was negative and significant (P<0.05). The extroversion had the highest effect on emotional exhaustion (β=-0.351). Perceived social support had no significant effect on job burnout (P>0.05). Agreeableness had the highest effect on depersonalization (β=0.405). The work-family conflict had the highest effect on personal accomplishment (β=0.260). Conclusion Personality traits, work-family conflicts, and social support can predict the occurrence of job burnout in nurses. It is necessary for the hospital authorities to use supportive and educational measures to reduce job burnout in nurses during the pandemic.