Abstract

Although prior research has extensively examined the association of emotional intelligence (EI) with various job attitudes (e.g., job satisfaction), empirical and systematic investigation of this link within military institutions has captured considerably less attention. The present research analyzed the relationship between EI, teamwork communication, and job satisfaction among Spanish military cadets. We tested the potential unique contribution of EI to job satisfaction over and above demographics (i.e., gender and age), proactive personality, and resilience. Moreover, we also examined whether EI was indirectly linked to job satisfaction via its relationship with teamwork communication. A sample of 363 cadet officers of the Spanish General Military Academy completed questionnaires assessing EI, teamwork communication, proactive personality, resilience, and job satisfaction. Hierarchical regression analysis revealed that EI exhibited incremental variance (ΔR2 = 5.2%) in predicting job satisfaction (B = 0.539, 95% CI [0.306,0.771]) even after accounting for demographics, proactive personality, and resilience. Additionally, mediation analysis showed that the association of EI with job satisfaction was partially driven by enhanced teamwork communication. This research provides empirical evidence suggesting a pathway (i.e., effective teamwork communication) through which EI could help military cadets to experience higher job satisfaction. Implications for future academic programs including EI and teamwork communication to promote positive job attitudes among military personnel are discussed.

Highlights

  • Emotional intelligence (EI) has been conceptualized as an individual difference dimension that encompasses a set of abilities concerned with the processing of emotion-relevant information

  • The results showed that military cadets with greater scores on emotional intelligence (EI) showed higher communication competence (b = 0.240, SE = 0.059, p < 0.001), which in turn was related to increased job satisfaction (b = 0.391, SE = 0.151, p = 0.010)

  • Our results showed that EI explained a significant proportion of variance in job satisfaction above and beyond the effects of demographic variables, proactive personality, and resilience

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Summary

Introduction

Emotional intelligence (EI) has been conceptualized as an individual difference dimension that encompasses a set of abilities concerned with the processing of emotion-relevant information. EI has been found to predict a set of health-related dimensions and behaviors (Martins et al, 2010; Fernández-Abascal and Martín-Díaz, 2015), subjective well-being (Sánchez-Álvarez et al, 2016), cognitive and affective academic engagement (Maguire et al, 2017), career decision making (Farnia et al, 2018), or social sharing motives (Bucich and MacCann, 2019), among others. The aforementioned studies substantially strengthen the idea that EI may promote desirable work outcomes, it is important to ascertain whether the effects of EI remained significant once established, well-known personality or work-related constructs are controlled in the analytical models. Carmeli (2003) found that EI predicted a set of work outcomes (i.e., job performance, withdrawal intention, altruistic behavior, career commitment, affective commitment, work-family conflict, and job satisfaction) even after accounting for age, income, organizational size, and tenure in an organization. Further studies have shown that EI uniquely predicted burnout levels (beyond demographic and work-related factors; Platsidou, 2010) and entrepreneurial selfefficacy (above and beyond demographics and personality traits; Mortan et al, 2014)

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