Predicting Behavioural Intention of Manufacturing Engineers in Malaysia to Use E-Learning in the Workplace

Ai Ping Teoh,Yen Shi Tan

doi:10.19173/irrodl.v21i4.4919

Abstract

This study aims to understand factors that affect the behavioural intention of manufacturing engineers in Malaysia to use e-learning in the workplace. Two hundred usable online questionnaires were collected from respondents who were engineers in Malaysian manufacturing companies. The data were analyzed using SPSS and Smart PLS version 3.2.6. Results supported all direct relationships except for the influence of prior experience in perceived ease of use. Interestingly, perceived usefulness and perceived ease of use fully mediated between computer self-efficacy and behavioural intention to adopt. The study provides theoretical implication to the technology acceptance model by confirming the mediating role of perceived ease of use and perceived usefulness in the context of a manufacturing setting in an emerging market. In practical terms, the study provides insights to guide organizations in designing e-learning systems that are well-received by employees at the workplace.

Highlights

In today’s dynamic business environment, organizational learning is key to achieving sustainable competitive advantage
Previous studies (Lee et al, 2013; Wang & Lin, 2014; Ndubisi, 2004) have found significant relationships, this study suggests that prior experience does not influence behavioural intention
Organizational learning is essential to achieving sustainable competitive advantage in the current volatile business environment

Summary

Introduction

In today’s dynamic business environment, organizational learning is key to achieving sustainable competitive advantage. Businesses are able to increase employees’ competencies, enhance decision making, and fulfill needs such as cost effectiveness while addressing knowledge gaps (O’Brien, McCarthy, Hamburg, & Delaney, 2019). Organizations should focus on workplace learning processes where organizational learning effectiveness determines competitiveness. The evolution of digital technology has made a wide range of tools and applications available in the market to enhance teaching and learning processes (Werkel, Schmidt, Dikke, & Schwantzer, 2015) such that e-learning greatly influences all learning that takes place in organizations. Ravenscroft, Schmidt, Cook, and Bradley (2012) recommended organizations effectively design social media for workplace learning The evolution of digital technology has made a wide range of tools and applications available in the market to enhance teaching and learning processes (Werkel, Schmidt, Dikke, & Schwantzer, 2015) such that e-learning greatly influences all learning that takes place in organizations. Batalla-Busquets and Pacheco-Bernal (2013) found European bank workers perceived elearning as a more adaptable and current training methodology. Teräs and Kartoğlu (2017) discovered that a well-designed e-learning process is similar to the way professional learning occurs in workplace settings. Ravenscroft, Schmidt, Cook, and Bradley (2012) recommended organizations effectively design social media for workplace learning

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Conclusion