Abstract

This study developed and tested an “Internet-attribute-perception” model that explains how self-disclosure develops in instant messaging (IM) interactions. Following hyperpersonal communication theory, two attributes of computer-mediated communication (i.e., reduced nonverbal cues and controllability) were assumed to be responsible for increased online self-disclosure in IM. However, our model posed that any actual effects of these attributes would depend on users' perceptions of the relevance of these attributes. Furthermore, our model posed that these perceptions would mediate the relationship between personality characteristics (i.e., pri vate and public self-consciousness, and social anxiety) and online self-disclosure. Using structural equation modeling on a sample of 1,203 Dutch adolescents, we found that adolescents' perceptions of the relevance of reduced nonverbal cues and controllability encouraged their feelings of disinhibition, which in turn increased their online self-disclosure. As expected, private and public self-consciousness and social anxiety stimulated adolescents' perceptions of the relevance of reduced nonverbal cues and controllability, but did not directly influence online self-disclosure. The study shows the vital role of users' perceptions of CMC attributes in Internet-effects research.

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