Abstract

ABSTRACT Enhancing the precision of retention ratio predictions holds profound significance for insurance industry decision-makers and those vested in advancing insurance services. Precision helps insurance companies navigate inflationary pressures and evaluate underwriting profitability, enabling reliable prognoses of future underwriting gains. As far as we know, although there have been multiple attempts to construct a predictive model for retention ratio, none of these attempts have used combining models or studied the Egyptian market. Therefore, this study contributes significantly to this developing field by providing combining models, which combined statistical time series models such as Exponential Smoothing (ES), and Autoregressive Integrated Moving Average (ARIMA), with Adaptive Neuro-Fuzzy Inference System (ANFIS). Two different types of combinations are employed with these models. Furthermore, the study introduces three ensemble models designed for the purpose of predicting the retention ratio within the Egyptian insurance market. Dataset was carefully gathered from the EFSA’s annual reports, focused on the property-liability insurance sector within the Egyptian insurance market and covers the time period from 1989 to 2021. Next, the proposed models are assessed employing well-established statistical assessment metrics, namely, Mean Absolute Error (MAE), Mean Absolute Percent Error (MAPE), R Square (R2), and Root Mean Square Error (RMSE). The results show that combining and ensemble methods improve predicted accuracy. A multi-linear regression-based ensemble model that combines ARIMA, ES, and ANFIS models outperforms both single and combined models in robustness. The article concludes that the insurance industry can greatly benefit from modern predictive methods to make sound decisions.

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