PRACTICES FOR PROJECT QUALITY MANAGEMENT SYSTEMS (PQMS) IN CONSTRUCTION PROJECT

Abstract

Due to the importance of the quality management system implementation in construction project, the current study was conducted to identify the set of Project Quality Management System (PQMS) practices for its successful implementation in construction field through a systematic review of literature. Critical success factor (CSF) to implement PQMS in construction project were stated as ‘Client Commitment’, Measurement and Improvement’, ‘Integration of quality Plan’, ‘Education and Training’, Teamwork and Communication’ and ‘Use of ICT’. However, these CSF need to be explored more in terms of its practices and there is an urgent need. A research approach was carried out on the selected papers published between 2004 and 2014. An appropriate database was chosen and seven research papers were identified through a screening process and reviewed for this study. There are 20 important practices in PQMS were identified and has been categorized into six CSF namely; Client’s Commitment (5 practices); Integration of Quality Plan (3 practices); Education and Training (3 practices); Measurement and Improvement (4 practices); Teamwork and Communication (3 practices) and the use of ICT (2 practices).This paper concluded with a numbers of recommendations for future researchers to discuss, develop, and work upon in order to achieve better precision and generalization