Abstract

The COVID-19 pandemic has accelerated the adoption of digital technology in educational institutions, with online learning platforms like Google Classroom, Zoom, WhatsApp, and virtual laboratories (VL) becoming the foundation for teaching and learning. Despite facing external challenges, the advantages of digital learning seem to outweigh the drawbacks. This qualitative study uses the technology acceptance model (TAM) to explore the continuous usage of digital learning in educational institutions in the post-pandemic era. Data is collected through semi-structured online interviews with 21 participants including principals, teachers, and students from high schools and broadcasting vocational schools in Jakarta, Tangerang, Central Java, and East Java, Indonesia. The results show that the perceived ease of use (PEU) of digital learning and virtual laboratories offers flexibility and familiarity in usage, while perceived usefulness (PU) offers productivity and effectiveness. Users are able to adapt and exhibit high frequency of usage, resulting in satisfaction. Hybrid or blended learning methods, particularly in broadcasting VL, are preferred to maximize students' learning outcomes in the post-pandemic era.

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