Abstract
Telecommunications technologies are undergoing a major paradigm shift. Standards-based, off-the-shelf components and the Internet are gaining wide acceptance. The success of this move is strongly dependent upon the quality and availability of these technologies. Practical quality assurance in this environment can take advantage of the tools and methods developed when carrier-grade systems for the telecommunications market were being deployed. Besides standard test methods, availability-related methods for redundant hardware and software components are applied. Statistics are available that prove the success of this approach. The statistical data are derived from the deployment of the commercial product RTP4 Continuous Services, a standards-based high-availability middleware. Additional momentum has been gained in the Service Availability Forum (www.saforum.org), where the interface standards are validated and certified in independent test processes.
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