PPM6 Evaluating an Artificial Intelligence Powered Medication Adherence Program's Targeting by Patients' Socially Vulnerability

Abstract

The CDC’s Social Vulnerability Index (SVI) scores census tracts based on socioeconomic status, household composition & disability, minority status & language, and housing type & transportation. In 2020, a national retail pharmacy chain used an Artificial Intelligence (AI) powered program to target in-person, telephonic, SMS and email interventions to patients with the goal of improving the population’s adherence rate to Diabetes, Hypertension, and Statin medications. The AI program did not explicitly attempt to provide more or less support to patients based on their SVI score.