Abstract
As private home ownership grows in Europe, so do the problems of maintenance and repair for poorer owners. In England, it has been believed that one obstacle is the owners' apparent satisfaction with poor conditions. This paper deconstructs the questions in the English House Condition Survey 1981 on which that assumption has been based. By reference to other EHCSs and to a research methodology offering a more differentiated approach to establishing residents' views, it suggests that the problem is not ignorance at all. A more subtle understanding of the validity of housing satisfaction questionnaires is needed to develop effective policies of urban renewal.
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