Abstract

Requests for information (RFIs) are frequently used by the architecture, engineering, construction, and operation (AECO) industry to resolve doubts and inaccuracies and to request complimentary information. However, they can be inefficient due to the lag between issuance and response, generating delays and cost overruns. The building information modeling (BIM) methodology allows for the integration of information by using virtual models and facilitating the control and management of RFIs; however, the full potential of BIM is not being exploited. Therefore, this work aims to analyze the RFIs of 17 high-rise building projects in conjunction with the application of BIM for their mitigation. To achieve this, categories of RFI categories were identified, the issuance and response process was analyzed, the building projects’ RFIs were classified, the most frequent problems were identified, the BIM uses that would allow for a reactive or preventive action were identified, and, finally, the potential benefits of BIM use for the reduction of RFIs were analyzed. The research showed that the correct use of BIM applications focusing on RFIs allows for an effective information review, generating preventive or reactive management of problems. Thus, it is possible to identify the recurrent causes of RFIs and those specialties issuing the most RFIs, with the objective of mitigating RFI submission in construction projects.

Highlights

  • The architecture, engineering, construction, and operation (AECO) industry has faced problems related to quality, efficiency, the extension of deadlines, and cost overruns [1]

  • The definition of the most important and, at the same time, limiting objectives of a project in its early stages can help to foresee the impact of the request for information (RFI) generated in the project

  • The above analysis affirms that relating the building information modeling (BIM) uses to the RFIs issued contributes to a lower number of errors; their correct application must be determined

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Summary

Introduction

The architecture, engineering, construction, and operation (AECO) industry has faced problems related to quality, efficiency, the extension of deadlines, and cost overruns [1]. The building information modeling (BIM) collaborative work methodology with technological or virtual support emerged, rethinking the traditional approach involving individual fragmented work This new methodology focuses on managing project information and exchanging it among the different actors involved throughout a project’s life cycle, providing greater total control of costs, efficiency, and sustainability of the infrastructure, while simplifying the work for all of those involved [2]. This indicator is one of the main mechanisms in the construction process involving written communication; it is carried out between the various stakeholders within a project and is an indispensable element because no single stakeholder has all the information, experience, and knowledge necessary to solve the range of problems related to the design and construction of a building [12]

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