Abstract
Background and Purpose: Adverse events and poor resource utilization can be directly attributed to language barriers between patients and care providers. Ample research has demonstrated that integrating professional Medical Interpreters into the healthcare team reduces medical error and reduces disparities in health outcomes for patients with limited English proficiency. Traditional, face-to-face (F2F) Medical Interpreters are able to provide services to 4-6 patients per day, with an average clinical encounter lasting 10–15 minutes. The rest of their time is spent traveling and in waiting rooms. Inefficiencies of F2F service delivery result in inadequate access and high costs.
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