Post-Course Assessment and Reporting Tool for Trainers and TIM Responders Using the SHRP 2 Interdisciplinary Traffic Incident Management Curriculum

Abstract

This report supports three Strategic Highway Research Program 2 (SHRP 2) projects developed to broaden responders’ understanding of their roles and responsibilities for faster and safer clearance. Project L12, Training for Traffic Incident Responders, developed a classroom-training curriculum for traffic incident management (TIM). Train-the-Trainer Pilot Courses for Incident Responders and Managers (L32A) and e-Learning for Training Traffic Incident Responders and Managers (L32B) were also developed. This training was designed to help decrease the impacts of crashes on both responders and travelers. It helps responders understand and implement the national unified goal for traffic incident management: responder safety; safe, quick clearance; and prompt, reliable, and interoperable communications. This research project designed a process and developed a tool to assess the effectiveness of the SHRP 2 TIM training. Needs were analyzed, business requirements were established, and a TIM assessment tool was specified, designed, developed, and tested. The final product is a scalable tool that agencies can use in evaluating a variety of trainings beyond traffic incident management. This report will be of interest to agencies and responders—from transportation, police, fire, towing, and dispatch—charged with managing highway incidents.