Abstract
Cloud Computing, a recent technology development presents a paradigm shift in computing, a move away from personal computers and enterprise server systems, to a cloud of computers located on the internet. Applications and resources are accessed from the cloud. The introduction of cloud computing services in Kenya by some telecommunication company like Safari Cloud from Safaricom Limited is an indicator that cloud computing technology is gaining ground and popularity locally. Technology adoption studies, which include Cloud computing adoption, have mainly been carried out in United State of America, Europe, Japan and Australia. No previous study has analyzed the acceptance and use of cloud computing services in a university setting in Kenya. In addition, no model has been advanced to explain the factors that influence acceptance and use of cloud services in the same setting. A conceptual model derived from the Unified Theory of Acceptance and Use of Technology (UTAUT) was used as a guide in this study. Survey (n=217) and Focus Group Discussion (n=12) were used as data collection instruments in an attempt to understand cloud services adoption and use. The results of partial correlation showed that Performance Expectancy and Facilitating Condition were the two main factors that significantly influence cloud services acceptance and use in the universities in Kenya. The Focus Group Discussion results established that personal ego was a factor that prevented individuals from admitting that they were socially influenced towards adoption and use of cloud services. The findings will be useful to multiple stakeholders that include; academic researchers, technology adoption and perception researchers and cloud services providers and vendors.
Highlights
Cloud Computing is recent computing technology development that presents a paradigm shift in computing (Luis et al, 2008)
All respondents who agree with the measure statements for behavioral intention are using the cloud computing services, we argue that the high percentage (96.5%) of agree in table 9 explains the fact that the respondents are currently using the services and intend to do so in future
The finding of this study show that in the Kenyan University setting, social influence and effort expectancy are negatively associated with behavioral intention but this association is not significant and they do not have any significant influence on behavioral intention to accept and use cloud computing services among the Kenyan university students
Summary
Cloud Computing is recent computing technology development that presents a paradigm shift in computing (Luis et al, 2008). According to Voas and Zhang (2010) and Grossman (2009), there is no standard definition of cloud computing. This argument seems to be validated by the existence of varied definitions (NIST, 2011; Catteddu & Hogben, 2009; Buyya et al, 2008; McFedries, 2008; Staten, 2008; Vaquero et al, 2009). In this paper we define cloud computing as; a computing paradigm that allows on demand access to a pool of metered computing resources located on the internet that include software, platform and hardware infrastructure, offered as a service by a provider/vendor via the internet infrastructure. The purpose of this paper is to first examine and establish the factors influencing students in a university setting to accept and use cloud computing services, secondly to identify moderators to the established factors and thirdly, develop a model that can be used for post adoption evaluation of cloud computing services
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