POSSIBILITIES OF USING BLOCKCHAIN TECHNOLOGY IN TOURISM MANAGEMENT

Abstract

This article aims to present the possibilities of utilising Blockchain technology in tourism management. The study discusses selected fundamental characteristics and features of Blockchain technology, which can enhance management in the tourism industry. This pertains especially to the refinement of information processing, which is essential for effectively providing tourism services. New forms of tourism services delivery have been indicated, which cannot be provided cost-effectively without the use of Blockchain technology. The research methods utilised in this article include the analysis of selected theoretical works concerning Blockchain technology and the fundamentals of tourism services delivery, taking into account the processing of tourism information. as well as the presentation of several practical examples of a case study. The paper presents examples of the practical application of Blockchain technology in the activities of companies providing tourism services. Practical utilisation of Blockchain technology in large, global organisations and small, niche companies has been illustrated. Thanks to this technology, these companies can offer their services on the worldwide market. Selected benefits and treats related to the use of Blockchain technology in the tourism industry were presented.