Possibilities of application of digital tools by the organizations of sphere of services and trade in the Russian Federation

Abstract

The majority of subjects of economic activity of the Russian Federation (including the enterprises of sphere of trade and services) in the conditions of development of digital economy are compelled to use in economic practice the most various tools based on modern information technologies and application of resources of the Internet. As the main reasons for the expansion of the set of digital solutions that are used by modern enterprises, we can call the change in the requirements of the legislation of the Russian Federation, which predetermines the rules of organization and conduct of commercial operations by economic entities. Modern technologies are also used in the implementation of relations with government agencies (for example, in the framework of relations with the Federal tax service). The state expands the range of interaction with enterprises and organizations through electronic systems at different stages: it can be registration of an economic entity, submission of reporting forms on tax payments in order to implement the fiscal function of the state, request information about the counterparty through electronic systems to minimize the risks of economic activity. In addition to these facts, often modern information technologies and digital products are used by participants of economic relations voluntarily. In this case, their application can be aimed at optimizing business processes, ensuring rapid response to trends in the external environment and customer requests. The transformation of the sphere of trade and services under the influence of the expansion of the range of information technologies is ultimately focused not only on improving the efficiency of economic activities of individual economic entities. The introduction of digital solutions into economic practice qualitatively changes the processes of providing services, ultimately increasing the social efficiency of their economic activities.