Positive Turnover versus Employee Retention at Egyptian Hotels

Abstract

It is widely known that has a negative impact on organizations, as it refers to the rate at an organization loses employees. On this ground, it was a stigma associated with any organization to get a high rate. Hence, the term employee retention was developed as an opposite technique to turnover, as it refers to all practices and policies that the organization deploys to encourage the employees to stay at the organization. However, recent researches have pointed out that there are different types of turnover, and not all of them are negative. These types are due to the reasons, ranging from termination of poor performance employees and replacing them with more qualified ones which is known as positive turnover to departure of high skilled employees who decides to move to other organizations. This research aims at evaluating to what extent Egyptian hotels use positive strategies versus Retention strategies. A questionnaire was directed to five star hotels human resources managers in Sharm-Elshiekh. Collected data was analyzed statistically. The research revealed that hotels management needs to identify positions, profiles and skills are most important to them and when is most detrimental to their organization.