Abstract
School management is considered one of the greatest challenges in achieving quality standards of contemporary education. Knowing the path of its main protagonist, the manager, with time experienced and in different contexts from those where he/she acts, is essential to guide the continued career management as well as to re-advise the initial career of teachers, future managers. In order to contribute to this knowledge, we present the result of a biographical-narrative research that seeks to identify the critical incidents present in the professional life of school managers of a medium-sized municipality in the state of Sao Paulo region, Brazil. The answers to a questionnaire allowed the characterization of 25 managers, of 32 school units in the city, and the selection of nine for interview. The interviews, 1 Mestranda do Programa do Programa de Pos-graduacao em Desenvolvimento Humano e Supervisora de Ensino da Secretaria da Educacao do Estado de Sao Paulo - Diretoria de Ensino Regiao Pindamonhangaba. Bolsista da
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