Port logistic issues and challenges in the Industry 4.0 era for emerging economies: an India perspective

Abstract

Purpose In Industry 4.0 era, many existing port logistics systems are inconsistent, old and ineffective and it restricts the effective operations of port logistics. The study aims to understand the issues faced by the players/actors of port logistics in the Industry 4.0 era for emerging economies and to develop a conceptual framework for managing the port logistics issues associated with it and by providing their possible solutions.Design/methodology/approach The study is divided into two parts, first part deals with identifying the major port logistics issues in Industry 4.0 era for emerging economies. It is achieved by conducting a semi-structured interview during the field visit to one of the major container handling ports in India. Second, the study adopts Soft System Methodology (SSM) to understand the issues and challenges faced by various actors of port logistics in the Industry 4.0 era and uses CATWOE analysis to identify the root causes.Findings Issues related to loading/unloading, transit, storage (warehouse), customs clearance, regulatory authorities, port management unit and inland transport connection providers are considered in the study and using SSM a final implementable model has been developed. This study focuses on analyzing and understanding the complete communication and organization structure of the port logistics system. The study identifies the major issues, various inefficiencies and root causes faced by various actors of port logistics during information sharing, cargo movement, the arrangement of the cargo shipments, etc. Further, the study develops a final implementable model by combining the delivery system, criteria system and Industry 4.0-enabled system.Research limitations/implications The study enables concerned authorities like state government, central government and policymakers to have a profound understanding of the issues faced by the actors of the port logistics system. The study brings out valuable insights that help managers and stakeholders to make informed decisions for managing the port logistics issues and develop necessary policies aimed to deliver the cargoes in right place at right time. The current study also has some limitations because of sensitivity associated with concerned areas, due to its confidentiality, lack of availability of complete data and the nonsharing attitude of respondents. Further, the study was conducted only for private container shipping terminals and public container terminals were not included.Originality/value This research analyzes the port logistics sector as a whole system through SSM to identify issues and challenges faced by various actors of port logistics for emerging economies in the Industry 4.0 era. The study develops a comprehensive and integrated framework for reducing the unpredictability of costs and time for key processes. Further, the framework creates a transparent platform and helps in bringing standardization to ports.