Abstract

This paper shows a study of governance in the port of Valencia, Spain, based on a port governance conceptual model. The study follows a mixed approach (qualitative and quantitative) and it is based on primary data obtained through interviews with the port managers (qualitative phase) and questionnaires applied to port users (quantitative phase). The results show the applicability of the adopted port governance model, since its structure was useful for the analysis and understanding of the governance of port of Valencia. From the application of the model, an efficient and mature governance model was identified in the port of Valencia, which is perceived by the existing structure of governance, the actions of governance implemented and the results achieved, as evidenced both by the analysis of managers’ and users’ perception.

Highlights

  • In recent decades, the number of studies dedicated to port management and governance has increased (Heaver, 2006)

  • This recognition was due to the maturity of its quality system to the port community, called Marca de Garantía, which guarantees a known minimum quality of services to the final customers, duly authorised and controlled by the Port Authority (López & Poole, 1998), for presenting a committed and integrated port logistics chain; for the information systems that drive process improvement and support the coordination of the different actors involved in the port; for the leadership of the Port Authority of Valencia (APV) and its research and training arm, Fundación Valenciaport (FV), in the process of coordination of the port community, and the good relations port-city evidenced in Valencia

  • The analyses of the interviews with managers and the questionnaires applied to users revealed a mature and well-structured governance model, as shown in Table 12, which presents a summary of the results of each phase

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Summary

Introduction

The number of studies dedicated to port management and governance has increased (Heaver, 2006). This approach is important because port performance is the result of activities performed by several actors which need to be properly coordinated or governed (De Langen, 2004) This coordination takes place through a port governance model, which should consider the governance structure, the governance actions and the governance elements (Geiger, 2009), as well as the governance outcomes (Vieira, Kliemann Neto, & Monfort-Mulinas, 2013). Given this context, this study aims to analyze the governance model of the port of Valencia. According to FV data, Valencia is the first commercial port of Spain with regard to container throughput, it is among the top ten in Europe and among the top 50 in the world, ranking 30th place in the world in 2012 in the ranking put by the World Shipping Council with 4.47 million TEUs (Twenty-foot Equivalent Units)

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