Abstract
A major industrial accident is an unpredictable event which triggers a disruption in a Critical Infrastructure (CI). This disruption can spread through other sectors, affecting not only the CI where the triggering event takes place but the whole society as well. In the case of major industrial accidents, system resilience consists of both the resilience of the CI (internal resilience) and resilience of society (external resilience). Resilience is the system’s ability to reduce the probability of failure, the consequences from failure and the response and recovery time. However, little is known about how to achieve a high resilience level. In this paper, using the information gathered from experts and examining several major industrial accidents, we derive twelve policies that enhance the system’s resilience level. The definitions of these policies are clarified through real case examples where the consequences of their use or lack of use are explained.
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