Abstract

Positive police-community relations are the cornerstone of a just and effective law enforcement system. They create a virtuous cycle of trust, collaboration, and accountability, leading to a safer and more equitable community. This qualitative descriptive study delves into the factors that promote positive police-community relations in Baguio City, Philippines. It further examines how improved relations impact accountability among officers of the Baguio City Police Office (BCPO). Focusing on firsthand experiences, the research interviewed key informants. These included three active members of BCPO’s Police Community Affairs and Development Group (PCADG) with at least two years of experience and a barangay official from Barangay Abanao-Zandueta-Chugum-Kayang-Otek (AZCKO). An interview guide explored their subjective experiences and perspectives on police-community relations. The study identified strong support from the local government, community cooperation and commitment, and efficient communication as key factors contributing to positive police-community relations. These improved relations led to increased community involvement as an oversight body of the organization, a shift towards responsive and proactive problem-solving, and a reduction in negative perceptions of police officers. Notably, active community participation creates a system of checks and balances, holding police accountable for their actions and promoting transparency in their operations. In essence, this study highlights the importance of investing in initiatives that nurture positive police-community relations. By breeding trust, collaboration, and accountability, such efforts can contribute to a safer and more just community for all residents of Baguio City.

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