Abstract
In this article two features of the theme police and the public are discussed. The first part deals with the public opinion of the police and how the police deal with the public. This is a well-documented issue, but only very generally related to 'policing'. The problem of dealing with the public arises in very similar terms in all administrations, public services and community services. The qualities expected of a 'front office' (speed, competence, confidentiality, etc.) are not peculiar to the police. On the other hand, the situation of a public policing service as an urban police force is currently very specific, has an unusual, virtually undocumented historical background and is therefore worth dealing with in much greater detail. This is done in the second part of the article. To grasp this role, one needs to consider the way in which the public police service has evolved in the last half-century. Admittedly, the situation in France has certain special features, but these are simply magnified versions of things which exist elsewhere. It may be true that the institutional background has precipitated developments in France, but that same background is present in all comparable countries.
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