Abstract

The point-of-care testing (POCT) department at Cleveland Clinic Abu Dhabi sets out to transform the organization and management of its training and competency renewal program. Managing competencies in any large hospital is challenging for all POCT coordinators. Initially, a paper-based system was created, which was cumbersome and error prone, which led to many clerical and logistical challenges. As the scope of the program grew, this approach became more difficult to govern. In an effort to streamline the process, the department embarked on several continuous improvement projects to address this pressing issue. In collaboration with the laboratory information technology and hospital learning specialist teams, the POCT department has successfully streamlined and standardized its competency approach, migrating to learning management system platform. Although limitations in devices and middleware systems for POCT remain challenging, using the resources and expertise available has led to significant improvements and efficiencies. The transition has been educational and hugely beneficial to the laboratory and the hospital. Further enhancements have been identified and more improvements are planned in the future.

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