Abstract
To evaluate structure and process quality from the perspective of health care providers enrolled in the PNP program. This collaborative care program developed by a German statutory health insurance provides specific rules on psychiatric, neurological, psychosomatic, and psychotherapeutic treatment. It aims to improve the quality of health care by strengthening evidence-based outpatient care and collaboration between health care providers. Based on qualitative interviews with n = 9 enrolled health care providers a questionnaire was developed and sent to all N = 720 enrolled health care providers. N = 430 health care providers (81 % psychotherapists, 2 % psychiatrists, 2 % neurologists, 15 % ≥ one profession) participated (60 %). 94 % were satisfied with the program. Problems with access, treatment and cooperation were reported. The positive evaluation and the potential for improvements of the PNP program can support its advancement (e. g. enrolment, billing).
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