Abstract

BackgroundComplementary therapists spend considerable time with their patients, especially in the first consultation. The communication between patients and their therapists is important for raising consciousness and activation of the patient’s self-healing power. Thus, the aims in this study were to delineate what complementary therapists regard as essential in patient consultations, their view of the healing process, and how the therapists understand the placebo effect and its position in the healing process.MethodsSemi-structured individual interviews (n = 4), focus group interview (n = 1) and participant observation were conducted among four different complementary therapists in a Norwegian community. The text data was transcribed verbatim and the analysis of the material was conducted according to conventional and direct content analysis. Some codes were predefined and others were defined during the analysis.ResultsThe pilot study showed that the implemented methods seems feasible and fit well with the aims of this study. Complementary therapists (chiropractor, naprapath (musculoskeletal therapist), acupuncturist and acupuncturist/homeopath) representing four different complementary modalities participated. A combination of the conversation and examination during the first consultation formed the basis for the therapist’s choice of treatment. A successful consultation was characterized by a fruitful relationship between the therapist and the patient. Moreover, the therapist needs to be humble and show the patient respect. Patients’ positive beliefs and expectations about the treatment play a significant role in the healing process. The more hope the therapist can bring about, the more easily the patient can start believing that it is possible to get well.ConclusionThis was a pilot study. Therefore the findings should be appreciated as limited and preliminary. Therapists’ and patients’ mutual understanding and treatment goals were essential for a successful consultation. The therapists emphasized their professional skills and therapeutic competence as important when building fruitful relationships with their patients. Exerting authority and making the patient feel confident were essential factors for a successful healing process. The complementary therapists understood the placebo effect as the patient’s self-healing power, resulting from establishing trust and belief in the treatment process.

Highlights

  • Complementary therapists spend considerable time with their patients, especially in the first consultation

  • When performing the data analysis, we focused on what complementary therapists regard as essential in patient consultations, their views on the healing process, and how the patient’s self-healing power can be stimulated

  • Five themes arose from our content analysis: 1) Patients’ common health issues, 2) The initial and follow-up consultations, 3) Good consultations are characterized by building trust, 4) Healing hands and humour 5) Stimulation of the patient’s self-healing power

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Summary

Introduction

Complementary therapists spend considerable time with their patients, especially in the first consultation. The communication between patients and their therapists is important for raising consciousness and activation of the patient’s self-healing power. A common basic thought in most modalities included in complementary therapies is that the therapists’ main aim is to strengthen the patient’s self-healing power [1, 2]. This is achieved through various therapeutic interventions characteristic for each modality, for example chiropractic, homeopathy, acupuncture, acupressure, and the use of herbs and dietary supplements. The communication between patients and therapists is essential in raising consciousness and activate the patient’s self-healing power. The patient’s self-healing power comes from the ancient tradition named resonance understood as an elicitation of inner potential to recreate balance [5]

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