Abstract

Teleworking offers various socio-economic benefits to the workforce, especially during major disasters. However, the holistic net energy and greenhouse gas (GHG) emissions impacts of telework remain poorly understood. This paper develops and tests a longitudinal mixed-methods approach to estimate energy and emissions in three domains: home office, transportation, and information and communications technology (ICT). A pilot study of 11 participants from Ottawa, Canada, is used to evaluate the method, while generating a rich dataset and new insights. The results show transportation, home heating and cooling account for > 94% of telework-related energy, while home office equipment, lighting and ICT account for the remaining 6% (and < 2% of GHG emissions). Not including employer offices, teleworking will likely yield a net reduction in energy and GHG emissions compared with conventional working arrangements, but this result is dependent on personal choices, routines, purchasing decisions and household structure. The paper concludes with a discussion and future recommendations for the developed method based on the lessons learned. Practice relevance A new mixed-methods approach was developed and piloted to study the holistic energy impacts of teleworking. This demonstrates measurement tools, data analysis measures and scenario modelling. It provides lessons learned and acknowledges limitations. It is a major step forward in setting the stage for larger scale studies. The specific results showed that compared with conventional working arrangements, nine of the 11 participants are likely to consume less energy and produce fewer GHG emissions when teleworking based on a scenario-based analytical approach. However, if workers use sustainable transportation, teleworking may not yield any energy savings as increases in the home domain are expected. Future studies should include the employer offices.

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