Phishing schemes in the banking sector: Recommendations to Internet users on protection and development of regulatory tasks

Abstract

The aim and objectives of the article are to analyze fraudulent phishing schemes and develop recommendations for Internet use and relevant regulatory tasks. The relevance of the article is due to the peculiarities of working in cyberspace with the emergence of new sources of banking risks, both for customers and organizations. The scientific novelty of the manuscript consists of a detailed analysis of phishing schemes, the development of recommendations and directions in relation to the Russian Federation. The object of the study is cyber fraud in the credit and financial sphere; the subject is social engineering and phishing schemes. The methodology of the paper includes a systematic analysis of the literature and sources on the research topic, general scientific methods (analysis, synthesis, deduction, analogy, classification), correlation analysis of data, graphical visualization of information. The authors consider the main methods of phishing and the most common techniques used by cybercriminals. Based on the critical analysis of the literature the authors determined a promising direction for the scientific and technical potential of Russia. A correlation analysis of the relationship between the number of cybercrimes and commercial banks is performed. The study offers recommendations to Internet users (how to recognize the signs of fraud), and to regulatory bodies on improving the system of supervision over the dissemination of information in cyberspace. The authors concluded that it is necessary to increase the level of cyber literacy and general literacy of the population, on the one hand, and to modernize the methods of supervision and control of the information posted on the Internet, on the other hand, to effectively counter financial and cybercrime. The research results can be used in the further development of remote banking services for the population to increase competitiveness in the banking services market. Prospects for further research on this topic lie in expanding its structure, developing the competencies of specialists in the field of remote banking technologies, as well as developing the scientific and technical potential of Russia.