Pervasive Uncertainty: Citizens' Perspective on the Efficacy of Healthcare Services in Combating Vaccine Reluctance; A Structural Equation Modelling (SEM) Approach

Abstract

Nations around the world have conducted huge COVID-19 vaccination programmes; however, certain groups of individuals are resistant to the vaccine. Despite its demonstrated effectiveness, the general public is beginning to view vaccination as harmful and pointless. During 2020, the COVID-19 pandemic, plunged the globe, killing tens of thousands of people and halting commerce all across the planet. Scientists from every continent in the world worked together to develop vaccinations to halt the spread of the deadly virus. Even as efforts are made to eradicate the pandemic through vaccination campaigns, the COVID-19 "infodemic" continues to weaken public faith in these efforts. Although vaccine skepticism is a major problem, it is not usually the result of a flawed information ecosystem or defective vaccinations. The purpose of this study was to evaluate the incidence of COVID-19 vaccine hesitation in India and identify pertinent healthcare service-oriented factors contributing to this hesitancy. In order to investigate the prevalence of COVID-19 vaccine reluctance in India, a meta-analysis was conducted. In total, 305 respondents from Bangalore, India, were contacted via mail survey to collect the information required to assess the aforementioned objective. The Structural Equation Modeling (SEM) method was used to assess the many causes of vaccine hesitancy in healthcare services. Keywords: Covid-19, vaccination, hesitancy, healthcare services, Information services