Abstract

During a public health crisis, the provision and dissemination of health-related information are important for the relevant authorities to keep the public informed. By using different types of message framing, the authorities can effectively guide and persuade people to adopt health-related behaviors (such as vaccination). In this study, a web-based experiment using a 2 × 2 (message framing: gain framing versus loss framing) × (message presentation: narrative versus non-narrative) design was conducted to investigate the effects of different message frames on vaccination promotion. In total, 298 college students were recruited to participate in this study. The results suggest that, for message framing, loss-framed (vs. gain-framed) messages lead to higher intentions to get vaccinated. Furthermore, compared with non-narrative messages, narrative messages are more persuasive in promoting vaccination behavior. However, the interaction effect between gain–loss message framing and narrative framing is not significant. Additionally, perceived severity, perceived benefits, and perceived costs mediate the effect of narrative framing on behavioral intentions. In other words, compared with non-narrative messages, narrative messages lead to higher levels of perceived severity and perceived benefits, and a lower level of perceived costs, which in turn increase intentions to get vaccinated. This paper provides insightful implications for both researchers and practitioners.

Highlights

  • The results showed that participants in the gain-framed message condition perceived the message to focus more on expressing the positive information related to vaccination (M = 3.966, SD = 0.519) as compared to those in the loss-framed message condition (M = 3.3226, SD = 1.2709), t = 5.647, p < 0.001

  • This present research is one of the first few studies to investigate the effects of message framing and narrative message presentation on promoting COVID-19 vaccination

  • Loss-framed messages are more persuasive than gain-framed messages in promoting COVID-19 vaccination

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Summary

Introduction

During a public health crisis, the provision and dissemination of health-related information are important for the relevant authorities to keep the public informed. By using different types of message framing, the authorities can effectively guide and persuade people to adopt health-related behaviors (such as vaccination). Previous studies in the field of health communication focused more on analyzing the effectiveness of specific information contexts and less on the relationships between message framing and behavioral intentions [1,2,3,4,5]. The way people process health-related information is not completely rational [6,7]; this indicates that the sole examination of media presentations cannot precisely measure the real persuasive effects of messages [8,9]. People’s decision-making preferences are affected by how information is presented [10,11,12]

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