Abstract
Bilingual social workers are often crucial in offering services to clients who cannot communicate effectively in English. Little research exists on the issues such workers face with in working with limited English proficiency (LEP) clients. This qualitative research study used snowball sampling and ethnographic interviews to examine the perspectives of 26 bilingual social workers in San Diego. Participants consider LEP clients' cases more complicated and more time-consuming than those of English-speaking clients. Participants further stated that their bilingual and bicultural abilities enhanced their understanding of LEP clients and made their work more effective. The findings suggest that bilingual social workers need additional language resources and workload adjustments.
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