Perspective of small and medium enterprise (SME's) and their relationship with government in overcoming cybersecurity challenges and barriers in Wales

Abstract

Small and medium enterprises (SMEs) have adapted their working methods in response to cyber threats, including security checks on internet-connected devices and securing social media accounts. To safeguard their data, SMEs are increasingly adopting intelligent software packages, despite the additional costs and need for skilled personnel. This study examines the perspectives of SMEs in Wales regarding their collaboration with the government to overcome cybersecurity challenges. Through qualitative research involving 34 SMEs, the study explores current cybersecurity practices, challenges faced, and interactions with government agencies. Wales, with its thriving economy and significant number of SMEs, provides a suitable context for the research. The findings will shed light on barriers and challenges encountered by SMEs in implementing effective cybersecurity measures, while also examining their perceptions of government agency involvement. By contributing insights to SME cybersecurity and government policy, the study aims to enhance government initiatives in supporting SMEs to tackle cybersecurity challenges effectively.