Abstract
The problem of quality management with the emergence of new resources and opportunities should always be associated with the processes of organizations continuous improvement, for which it is important to create sustainable value with ecosystem orientation and quality management in all areas of activity through the application of best practices, standards, methodologies, and improvement tools. The article highlights methods of building a successful organization based on the newly built EFQM model of quality. The new ideology of the improvement model has been analyzed and main components of organization’s ecosystem highlighted. The purpose of the study is to identify and formulate key areas of organizations improvement in modern world considering main characteristics of an “outstanding organization” according to the EFQM 2020 model. The authors focus on the extended model of organization management and demonstrate that integration of such a quality model as a management system with improvement models gives organizations the opportunity to obtain greater effectiveness.
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