Abstract
Personality traits, considered as indicators of the employee's performance and motivation which concentrated on intrinsic and extrinsic motivation (Mot), plays an important role in employee performance. This paper aims to investigate the relationships between the personality traits (conscientiousness, neuroticism, extraversion, openness to experience, and agreeableness) and the individual in-role and extra-role performance (IP). In addition, the motivation is being explored in terms of intrinsic and extrinsic of employees. To achieve these objectives, a data-set was collected by surveying 167 general managers (GMs) and general manager's assistants (Asst. GMs) of five star hotels in Malaysia. The partial least squares-structural equation modelling (PLS-SEM) was used to examine the dataset and test the hypotheses. The findings indicated a significant linkage among extraversion, conscientiousness, agreeableness, Mot and IP. On the other hand, Mot mediated the relationships among extraversion, conscientiousness, agreeableness and IP. The participants of the current study revealed a better individual in-role and extra-role performance through an appropriate implementation of personality traits practice.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Business Governance and Ethics
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
