Abstract

Humanoid robot avatars are a potential new tele-communication tool whereby a user is remotely represented by a robot that replicates their arm and head movements. They have been shown to have a number of benefits over more traditional media such as phones or video calls. However using a tele-operated humanoid as a communication medium inherently changes the appearance of the operator, and appearance based stereotypes are used in interpersonal judgements (whether consciously or unconsciously). One such judgement that plays a key role in how people interact is personality. Hence, we have been motivated to investigate if and how using a robot avatar alters the perceived personality of tele-operators. To do so we carried out two studies where participants performed 3 communication tasks, solo in study one and dyadic in study 2, and were recorded on video both with and without robot mediation. Judges recruited using online crowdsourcing services then made personality judgements of those in the video clips. We observed that judges were able to make internally consistent trait judgements in both communication conditions. However, judge agreement was affected by robot mediation, although which traits were affected was highly task dependent. Our most important finding was that in dyadic tasks personality trait perception was shifted to incorporate cues relating to the robot's appearance when it was used to communicate. Our findings have important implications for tele-presence robot design and personality expression in autonomous robots.

Highlights

  • Telecommunication is omnipresent in today’s society, with people desiring to be able to communicate with one another, regardless of distance, for a variety of social and practical reasons

  • We have shown that judges are able to make personality trait judgments that are as consistent with a robot avatar as when the same people are viewed on video in contrast to past work (Kuwamura et al, 2012)

  • One possible reason for this difference in findings is that our teleoperation system allows reproduction of some non-verbal communication cues on the robot which might improve the ease with which judges can assess personality

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Summary

Introduction

Telecommunication is omnipresent in today’s society, with people desiring to be able to communicate with one another, regardless of distance, for a variety of social and practical reasons. Remotely located team members are less included in cooperative activities than colocated team members (Daly-Jones et al, 1998) and have fewer conversational turns and speaking time in group conversations (O’Conaill et al, 1993). Suggested reasons for these disparities are a lack of social presence of these remote group members, reduced engagement, and reduced awareness of actions (Tang et al, 2004). A common approach to such embodied telecommunication is the use of mobile remote presence (MRP)

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