Abstract

This paper explores individuals’ motives for using social media when living under ‘social distancing’ conditions imposed during the COVID-19 pandemic, where they were instructed to physically distance from other people. Adopting a ‘uses and gratifications’ approach, and using a previously established five-factor scale, we examine the relationship between individuals’ motives for using social media and their personality traits. Hundred and eighty-nine social media users living in the United Kingdom completed surveys assessing their motives for using social media and their personality. Our findings demonstrate that participants were generally motivated to use social media to ‘pass time’ and to ‘maintain relationships.’ Further, we find that those high in extraversion in particular use social media to ‘maintain relationships.’ By comparing our findings to previous studies where face-to-face interaction was not restricted, our findings indicate that individuals’ motives for using social media change when they are placed under physical distancing restrictions. We reflect on the potential application of our findings for others experiencing similar conditions, such as those working in remote locations, as well as the potential implications for living in a post-pandemic world with increased virtual ‘meetings’ using social media.

Highlights

  • In early 2020 the declaration of the COVID-19 pandemic let to unprecedented disruption to human interaction throughout the world

  • Following the order of our research questions, we firstly considered the overall motives for using social media in a physically distanced situation

  • We looked at variations in the motives for using social media according to personality traits, reporting in particular on where personality predicted particular motives

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Summary

INTRODUCTION

In early 2020 the declaration of the COVID-19 pandemic let to unprecedented disruption to human interaction throughout the world. Motives for social media use were identified in a recent study (Ferris and Hollenbaugh, 2018) for agreeableness (joining a ‘Virtual Community’), neuroticism (‘Companionship’), and openness (‘Companionship,’ ‘Exhibitionism,’ and ‘Relationship Maintenance’), neither this study nor a previous study using the same ‘uses and gratifications’ scale (Hollenbaugh and Ferris, 2014) identified a significant motive for use of social media by those high in extraversion This is despite other measures suggesting that people high in extraversion need to ‘connect’ (Bhattacharya et al, 2014; Orchard et al, 2014; Scherr and Brunet, 2017), communicate (Marshall et al, 2015; Horzum, 2016), and socially interact on social media (Eskisu et al, 2017; Lin et al, 2017). This study seeks to explore whether the evidence of increased social media use (Facebook, 2020; Ofcom, 2020a) is driven by specific motives and in turn by specific personality traits Based on these findings, we seek to answer the following questions: RQ1: What are people’s motives for using social media when instructed to physically distance?. RQ3: How do personality traits relate to use of specific social media platforms when instructed to physically distance?

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