Abstract

It is pointed out that there are both similarities and differences in how personal computer workstations are used. Large companies are more likely to rely on their data processing staff or a combination of staff and outside services. The smaller company is less likely to have staff with the full range of capabilities needed for computer workstation support, and more likely to rely on outside services or do without some services. It is concluded that the size of the installed base and diversity of applications are important factors in designing a computer workstation support strategy. >

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