Abstract
Recovery-oriented service systems explicitly value including people with lived experiences of a mental and substance use diagnosis in the design, delivery, and evaluation of those services. Including first-person accounts as part of the education and training of service providers "demonstrates" recovery is possible, promotes empathy, offers insights into the lives of service users, and models a person-centered, person-first approach. More important, it serves as a visual and experiential example of the collegial relationships required for services that are truly recovery-oriented. This column provides recommendations for carefully planning in-person personal narratives as an effective teaching tool.
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