PERSEPSI PELAJAR DIPLOMA BERPENCAPAIAN RENDAH TERHADAP KAEDAH PEMBELAJARAN KOPERATIF JIGSAW DAN MODEL PENYELESAIAN MASALAH POLYA DALAM PEMBELAJARAN PENGENALAN KEPADA TEKNIK KUANTITATIF

Abstract

This qualitative study was carried out to explore the challenges faced by low-achieving diploma students in the subject of Introduction to Quantitative Techniques. In addition, this study explored how the Jigsaw cooperative learning method and the Polya Problem Solving Model can help low-achieving students and their perception on this alternative method in learning. This study was conducted at a private college in Sabah involving five low-achieving second semester Management Diploma students. Data was collected through interviews, field notes, and document analysis. The findings of the study show that low-achieving students faced difficulties in understanding the requirements of the question and cannot identify the correct formula in the solution. Polya's Problem Solving Model helped students to better understand the requirements of the questions and solve long sentence problems step by step. Help from classmates who act as facilitators improved the skills of low-achieving students in understanding concepts and formulas and solving long sentence problems, at the same time obtaining better grades. The results of the study provide positive implications for low-achieving Management Diploma students to improve problem-solving skills in the subject of Introduction to Quantitative Techniques.