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Performance ImprovementVolume 39, Issue 6 p. 32-39 Article Performance support engineering. Building performance-centered web-based systems, information systems, and knowledge management systems in the 21st century Barry Raybould, Barry Raybould Barry Raybould is one of the founding pioneers in the field of electronic performance support systems and performance-centered design. He is a recognized leader in methodology in this field and pioneered the performance-support engineering discipline for developing performance-centered systems within a knowledge management framework. He founded one of the leading consulting companies in this field and has recently completed a two-year effort to document and create a new Performance Support Mapping® training program to help organizations rapidly build up in-house expertise in performance support engineering and performance-centered design. Barry may be reached at BRaybould@arielpse.com or www.arielpse.com.Search for more papers by this author Barry Raybould, Barry Raybould Barry Raybould is one of the founding pioneers in the field of electronic performance support systems and performance-centered design. He is a recognized leader in methodology in this field and pioneered the performance-support engineering discipline for developing performance-centered systems within a knowledge management framework. He founded one of the leading consulting companies in this field and has recently completed a two-year effort to document and create a new Performance Support Mapping® training program to help organizations rapidly build up in-house expertise in performance support engineering and performance-centered design. Barry may be reached at BRaybould@arielpse.com or www.arielpse.com.Search for more papers by this author First published: 08 February 2007 https://doi.org/10.1002/pfi.4140390610Citations: 22 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat Citing Literature Volume39, Issue6July 2000Pages 32-39 RelatedInformation

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