Abstract

Due to the growing call to embrace environmentally responsible and sustainable business practices, textile reverse logistics (TRL) and recovery practices, such as reusing, remanufacturing, or recycling, are gaining prominence. Textile recycling companies can simultaneously obtain economic and environmental benefits via more efficient RL practices. However, a system for measuring these efficiencies is paramount, as it is impossible to run a reverse logistics system efficiently without the ability to measure its performance. Studies on performance measurement of TRL firms are completely lacking, and those of the general RL literature use manual systems that require longer time and participation of many workers to complete. In this study, we develop a performance prediction model based on DEA and ANFIS. Data for the ANFIS were derived from the DEA computation. To enhance the model, PSO, GA, and Jaya algorithms were introduced to tweak the ANFIS parameters. Results from the ANFIS hybrid models reveal ANFIS-Jaya to have a better prediction accuracy with R2 of 0.9832 and 0.9851 in training and testing datasets, respectively. This study contributes to the RL performance management literature and the limited research on used clothing collection, textile recycling, and RL performance management measurement.

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