Abstract

The active support of the community is a vital factor in the performance and delivery of the Philippine National Police (PNP) services. This paper intends to measure and validate the performance of the Camarines Norte PNP through a survey along public trust, respect and public safety and security. The respondents are composed of 200, equally divided into four municipalities such as Mercedes, San Vicente, Capalonga and Labo. The 50 respondents are representative of 13 various sectors in the community. They were determined through multi-stage sampling techniques. This paper employed a mixed design method of quantitative and qualitative descriptive analysis. The municipalities of San Vicente and Mercedes garnered the highest net approval rating on trust and respect while Labo had the lowest net approval rating from the community. The religious sector gave a perfect net rating under the public safety and security while the media sector provided the lowest net rating of commitment to support PNP. It can be recommended that the PNP may strategize to sustain the high approval rating of the community in the delivery of their service along trust, respect public safety and security as well as the commitment of the community to support PNP. The given feedbacks, suggestions and comments of the various sectors may be considered to further improve the said services.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call