Performance of nurses/nursing team in the dispensing of materials for users of home care services.

Abstract

To contextualize the performance of nurses/nursing team in the dispensing of materials to assist users in home visits, in primary care. Dialectical qualitative study conducted between March and April 2018 in which 24 nurses from primary health care units in the Gloria/Cruzeiro/Cristal District of Porto Alegre, Rio Grande do Sul, completed the self-administered questionnaire, whose data were treated by thematic content analysis. The study was approved by the Research Ethics Committee. Two categories emerged from the empirical corpus: logistic chain of material management for home user assistance; production of services and capacity of the team. The work processes related to materials management for home user assistance and the resulting health services production require a look at specificities such as workload and technologies involved, as they move the performance of the nurse/nursing staff.