PERFORMANCE MEASUREMENT SYSTEM IN THE CONTEXT OF ECONOMICS CHANGES

Abstract

Changes in economic conditions shape not only organizations and their business results but process and systems as well. This paper aims to disclose how changes of different economic conditions shape internal organizational environment and how those changes are reflected in performance measurement system. Experience in this field is unique in each organization. In most cases quantitative research methods have some limitations to disclose and to generalize this experience. Case study organization’s performance results, changes of its values and performance system’s content were analyzed in the context changes of economic environment disclosed by traditional economic measures in three time periods. Results of the research proved that economic environment could not directly impact performance measurement system. Hence there are relations between economic environment and dominating values which are reflected in performance measurement system.