Abstract

This study begins with the problem of the many Indonesia’s local governments that have not been able to compile a Government Agency Performance Accountability Report or LAKIP. This is because there are still many local governments that have not been able to measure performance with applicable standards. And therefore, many local governments still get poor grades in preparing their LAKIP. This due to several factors such as the commitment of management which is still questionable, the lack resources used to measure performance and so forth. This study aims to find out how far have local government efforts are taken to measure performance according to organizational factors of local government in Indonesia specifically in Bekasi. Through the institutional theory, this study has three objectives, to find out the effects of technical knowledge, management commitment, and resources on performance measurement. Therefore, this study contributes to provide a picture for the local government in measuring performance based on organizational factors.

Highlights

  • Performance measurement is a process of gathering, analysing, and/or reporting information about the performance of individuals, groups, organization, systems or components

  • Performance measurement is compiled in a report called Government Agency Performance Accountability Report (LAKIP)

  • Research conducted by Jurnali and Siti-Nabiha (2015) found that in 2009, provinces in Indonesia that scored well in the preparation of LAKIP were only 3.70% and increased to 75.75% in 2012

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Summary

Introduction

Performance measurement is a process of gathering, analysing, and/or reporting information about the performance of individuals, groups, organization, systems or components. Good accountability can show improved performance of government agencies and positive changes in the behaviour of employees. Yang and Hsieh (2007) and Akbar, Pilcher and Perrin (2012) shows that technical knowledge had a positive significant effect on performance measurement. Another factor that can affect performance measurement is management commitment. Research conducted by Julnes and Holzer (2001), Wang and Berman (2000), Laurensius and Halim (2005) and Akbar, Pilcher and Perrin (2012) concluded that resources had a positive significant effect on performance measurement. The purpose of this study is to determine the relationship between technical knowledge, management commitment, and resources on performance measurement

Literature Review and Hypothesis Development
Pengukuran Kinerja
Number of Regional Government
Pelayanan Terpadu Satu
Findings
Dinas Tenaga Kerja

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