Abstract
PurposeThe purpose of this paper is to explain how the intranet can be used to improve performance measurement and management.Design/methodology/approachThe paper is a reflective in nature with a need tool to help managers manage.FindingsThe importance of measuring performance and setting standards is well known. A good performance measurement system helps groups, departments, or organizations communicate their current situation and future needs. Therefore, it is critical to measure the right things and to provide critical real‐time information to decision makers. Today's intranets have the potential solve these issues.Originality/valueThe paper offers insights into how intranets can aid performance measurement.
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