Abstract
Performance management belongs to crucial managerial activities. This study aims to address how performance management in construction is applied among Czech public organizations on the project level. In order to address this issue, qualitative data has been collected by semi-structured interviews of experienced experts representing organizations owning/operating important facilities and infrastructure (road and rail infrastructure, water and sewage systems, education facilities and collectors). Findings revealed that the level of performance management adoption is rather low, organizations mostly focus on supplier performance evaluation as a response to the ISO 9001 requirements. The practical use of BIM or life-cycle costing is rather in the reflection and preparation phase, on the other hand, a progressive approach is applied in terms of deployment of modern equipment for monitoring of structural defects or the use of robots for maintenance and repairs.
Highlights
Achieving high performance is the subject of attention of both researchers and practitioners for decades
Despite the fact that a broad body of knowledge exists on construction performance management, this paper aims to contribute to available literature by addressing how Czech public investors perceive the current attitude to PMiC and its potential development in future
This study has addressed various issues related to performance management in the Czech construction industry
Summary
Achieving high performance is the subject of attention of both researchers and practitioners for decades. The core of the performance inextricably relates to the so-called "iron triangle" taking into account cost, time and quality components [1]. Since the construction is often criticized for its lower performance when compared to other industries In this sense, performance management in construction (PMiC) is often based on one of the following frameworks: Balanced Scorecard (BSC), European Foundation for Quality Management (EFQM) model and Key Performance Indicators (KPI) based models [5,6,7]. The need to use appropriate metrics is essential in order to cover all relevant areas of measurement as well as from the fact, that it affects the overall efficiency of the performance management system
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